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B2C & B2B
Ecommerce

Ecommerce

Key Benefits

  • Unify ecommerce with your operational business systems on a single cloud-based platform.
  • Sell through multiple brands, languages and currencies atop the same ecommerce solution.
  • Create relevant omnichannel experiences across in-store, web and mobile channels.
  • One platform supports both consumers (B2C) and business buyers (B2B).

B2C & B2B Ecommerce On A Single Platform

Support both B2C ecommerce and B2B ecommerce on a single platform. Create B2C sites that deliver the relevant, engaging experiences consumers expect. Offer B2B customers a B2C-like experience with sites designed to meet the unique requirements of business buyers.

FREEDOM TO GROW AND EVOLVE YOUR ONLINE BUSINESS

Our multi-tenant SaaS ecommerce software allows for easy deployment, effortless upgrades and extensibility. Take advantage of new features and automatic updates with every release, ensuring your site is always on the latest commerce technology. A selection of extensions are available to enhance your site.

ACCELERATE YOUR ECOMMERCE DEPLOYMENT

Accelerate time to market and meet customer expectations for great online experiences with SuiteSuccess for SuiteCommerce. With nearly two decades of experience from thousands of ecommerce deployments, our team will get your site up and running in 30 days or less.

EMPOWER MARKETING TEAMS

Enable business users to launch new promotions, create landing pages, or publish new content—without burdening IT resources. Drag-and-drop tools allow you to edit pages and manage content. Work on multiple versions of your site at the same time and then schedule it for future deployment.

ANY DEVICE

Using responsive design, your site automatically adjusts screen sizes and capabilities to different devices – computers, mobile phones and tablets. Create content once that will adapt to the format of any device.

SITE PERFORMANCE

Fast sites drive engagement and conversions. Our ecommerce software uses single-page architecture and a content delivery network to improve site performance.

B2C Ecommerce

ENGAGING SHOPPING EXPERIENCES

Your brand is your business and SuiteCommerce helps reflect it with pixel-perfect design capabilities. Provide uniquely branded, relevant and engaging shopping experiences that drive conversions and grow your business with capabilities like alternate images, quick views, product comparisons and reviews, wish lists and more.

MAKE PRODUCTS
EASIER TO FIND

Connecting shoppers to products is the first step in creating an effective search merchandising strategy. Powerful site search, combined with faceted navigation, ensures shoppers find the products they need quickly and easily. Present upsells, cross-sells and related products based on merchant-driven rules like browsing behavior or best sellers.

MARKETING AND
PROMOTIONS

Boost engagement, loyalty and sales with flexible discount and promotion options. Offer product, order and shipping discounts as a flat rate, percent or free item to all customers or just a segmented list. Allow brand enthusiasts to share content across social networks and provide product reviews. Email, cart abandonment and pop-up sign-up campaigns are easily executed with the Oracle Bronto Marketing Platform.

CART AND
CHECKOUT

A persistent cart and a streamlined checkout allow shoppers to complete their orders with ease. Offer customers payment options including credit cards, promo codes and gift cards. Shoppers can check out as a guest or registered user. The entire shopping experience is secure with HTTPS support and integrated to common payment gateways for real-time credit card processing with PCI DSS compliance and multi-level fraud protection.

ACCELERATE YOUR ECOMMERCE DEPLOYMENT

Accelerate your time to market and ensure you meet customer expectations for a great online experience with SuiteSuccess for SuiteCommerce. With nearly two decades of experience from thousands of ecommerce deployments, our team will get your site up and running in 30 days or less.

B2B Ecommerce

PURCHASING

Provide the tools needed to streamline the buying process, including routine, repeat and bulk ordering capabilities. Marry the supply side with the buy side through integration with vendors, distributors, and manufacturing entities, all within the NetSuite platform. Online orders automatically convert to invoices with workflow management of approval, fulfillment and billing.

  • Give customers their own negotiated prices, terms and credit limits.
  • Allow buyers to submit a Request for Quote on your website and then convert the quote to an online order.
  • Connect your product catalogs directly to your customers’ e-procurement system with punch-out capabilities via third-party connectors.

BILLING

Automate and expedite your billing process by giving buyers the ability to review and manage payments online.

  • View summaries of outstanding and available balances, deposits, credit memos and the terms associated with accounts.
  • Examine all invoices, and, if account terms exist, easily make full or partial payments against single or multiple invoices.
  • Provide B2B payment methods like invoice billing, credit limits and ACH processing.

SERVICE AND SUPPORT

Offer solutions for self-service support to your buyers while empowering your team to meet customer needs with detailed case management, efficient returns and tracking for field services.

  • Enable self-service returns management so shoppers can initiate an online return authorization.
  • Improve engagement and client satisfaction by enabling customers to submit questions or support queries directy to your support desk.
  • Give customers complete access to their order history and details related to each order, including shipping, billing and payment information. Easily reorder items from past purchases.

ACCELERATE YOUR ECOMMERCE DEPLOYMENT

Accelerate time to market and meet customer expectations for great online experiences with SuiteSuccess for SuiteCommerce. With nearly two decades of experience from thousands of ecommerce deployments, our team will get your site up and running in 30 days or less.