#1 Cloud Business Software Suite

Global Business Management in the Cloud

Effortlessly Take Your Business Global with OneWorld

The modern company must be data-driven, innovative and able to scale and respond to market dynamics rapidly. NetSuite OneWorld delivers a real-time, unified global business management platform for enterprises that manages multinational and multi-subsidiary operations at a fraction of the cost of traditional on-premise ERP solutions. NetSuite OneWorld helps global businesses improve operational efficiency by delivering real-time visibility and consolidation and providing the flexibility to customise the solution for specific corporate and subsidiary needs.

•  Global ERP
  OneWorld addresses the complex multinational and multi-company needs of global organisations. You can adjust for currency, taxation and legal compliance differences at the local level, with regional and global business consolidation and roll-up.
• Global Ecommerce
  OneWorld allows you to conduct ecommerce around the globe with multi-language, multi-currency, multi-country and multi-brand web stores that all can be run and managed from a single NetSuite system. You can manage web stores worldwide—each in their location-specific language and currency.
• Global Services Resources Planning
  OneWorld Services Resource Planning (SRP) streamlines the complete services lifecycle from marketing to project management, service delivery, billing and revenue management—and helps you drive repeat business from existing clients.

•  Global Business Intelligence
  OneWorld provides real-time visibility across your entire enterprise, enabling unprecedented access to financial, customer and business data worldwide. It provides multiple levels of consolidated reporting and enterprise-wide Key Performance Indicators (KPIs), displayed in real time on dashboards.
• International Capabilities
  NetSuite helps companies manage global operations including multiple currencies, taxation rules and reporting requirements across geographies and subsidiaries, while providing real-time financial consolidation and visibility.

Grow Your Company in the Cloud with NetSuite CRM

NetSuite’s Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time, 360-degree view of your customers. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle—from lead all the way through opportunity, sales order, fulfilment, renewal, upsell, cross-sell and support.

In addition to offering traditional CRM capabilities such as SFA, customer service management and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated ecommerce capabilities.

•  Sales Force Automation

  NetSuite’s Sales Force Automation (SFA) software powers your sales organisation with integrated sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfilment, and sales commission.

  Unlike other solutions, NetSuite’s SFA software gives your sales team unprecedented visibility into every aspect of the customer relationship, including support cases and back-office information such as contracts and inventory. With real-time dashboards, sales reps and managers gain better insight to sell, upsell, drive renewals, and properly set customer expectations.

• Customer Service Management

  NetSuite’s integrated customer service management solution gives you a 360-degree view of customers-helping to improve customer satisfaction, attract new customers and lower service costs.

  Only NetSuite’s customer service software gives everyone that interfaces with the customer—sales, support, service, and fulfilment—access to complete, key customer data in real time empowering them to better support your customers while driving upsell and cross-sell.

• Marketing Automation

  NetSuite’s marketing automation software automates your entire marketing process, allowing you to better align campaigns and programs with your sales teams.

  NetSuite’s marketing automation software enables you to generate highly qualified leads that are ready for sales engagement. It provides a framework for you to target, build, execute and measure the success of marketing campaigns—taking the complexity out of lead qualification and conversion. NetSuite’s marketing automation solution lets you track and measure a prospect’s activity, identify when a lead meets known buyer-readiness conditions, and pass that lead to sales as soon as it meets your pre-defined criteria.

•  Partner Relationship Management

  NetSuite Partner Relationship Management (PRM) enables real-time information flow that enhances visibility, boosts collaboration between you and your partners and creates a conduit between partners and your organisation.

  NetSuite gives you full control over every element of the partner-focused sales and marketing process, including joint marketing campaigns, lead management, sales forecasting, pipeline management, order processing, and partner commissions and royalties. NetSuite’s integrated CRM-PRM solution lets you successfully execute a channel strategy while realising many benefits in terms of expanding revenue, reach and solution augmentation.

• Mobile

  NetSuite mobility extends collaboration and productivity beyond the workplace. With intuitive tools that provide your mobile workforce with the ability to easily access and upload important data they need outside the office, they’re empowered with information at their fingertips. With mobile apps for both iPhone and Android, NetSuite is meeting customer demand for access to ERP capabilities over the world’s two most popular mobile operating systems.

  In addition, the SuiteCloud development platform enables you to customise mobile applications to your unique business needs, while complementary mobile solutions from SuiteCloud Developer Network partners enable you to extend mobile functionality in such areas as field service, sales and warehousing—regardless of the mobile platform your organisation uses.

Seamless commerce solution

SuiteCommerce unifies every step of a multi-channel, multi-location 
business — from ecommerce, POS and order management to marketing, 
merchandising, inventory, financials and support.

•  B2C Commerce
  Quickly create consistent and personalised shopping and service experiences for every customer in-store and on any device.
•  B2B Commerce
  Provide a superior B2C-like experience with sophisticated functionality designed specifically for B2B selling and buying needs.
• Order Management
  Centrally manage orders from multiple channels and fulfil from any source to provide buy and get anywhere experiences.

Real-Time Business Intelligence Across the Enterprise

Getting an accurate view of the business is challenging. Information is stored across multiple, disparate systems and manually based data management processes are time-consuming and error-prone. From the executive level to the front lines, effective decision-making is compromised without reliable, timely data.

NetSuite Business Intelligence provides the power of built-in, real-time dashboards, reporting and analysis across all the integrated processes within the software suite. Realising true value-added insights, business users gain real-time visibility to identify issues, trends and opportunities and instantly drill down to the underlying transaction to take action.

KEY BENEFITS

• Real-time transparency into company performance across all business functions—from summary level to transaction level.
• A single version of the truth with all of your data residing in a single source.
• Self-serve, personalised experience with easy-to-use reporting tools without requiring programming or technical resources.
• On-the-go access via web browser and mobile device.